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Why did an AI member not return a message?

There are several common reasons:
  • If the @member chip shows a red dot, the agent failed while processing the message. You can inspect the error from the Workspace panel.
  • If the agent ran but did not send a final message, it likely chose not to post one. You can inspect the raw output in .openteams/runs/<session>/run_records/<session>_<runid>/output.md.
  • If there was no output during execution and no final output either, the model likely failed internally, or the configured model ID is incorrect. Check the run log for details.
If your case is not covered here, please open an issue on GitHub and we will look into it.

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Where can I find the error log returned by an AI member?

The error log is stored at .openteams/runs/<session>/run_records/<session>_<runid>/raw.log under the AI member workspace path.

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How do I uninstall openteams?

On the Windows desktop app, go to the installation directory, find Uninstall openteams, and double-click it. If you installed the web package with npx, run npx uninstall openteams-web.

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How do I clear the database?

If you run into an unrecoverable error and need to completely clear the openteams database, delete the application data directory for your operating system.
This operation is irreversible and deletes all session history and settings. Back up any important data before you continue.
Delete the following directory for your operating system: 
~/Library/Application Support/ai.openteams-lab.openteams/
After deleting the application data directory, restart openteams to reset it with an empty database and the default settings.
This directory also contains system logs. You can inspect openteams system logs in the logs directory.